Terms & Conditions

Last updated: July 21, 2026

Welcome to United National HVAC. These Terms & Conditions ("Terms") govern your use of our website at unitednationalhvacdfw.com, our services, and your interactions with us via phone, SMS text messaging, email, and online forms. By accessing our website, submitting a lead form, using our chat widget, or providing your phone number for SMS communication, you agree to these Terms.

1. Services Provided

United National HVAC provides residential and light commercial heating, ventilation, and air conditioning services across the Dallas-Fort Worth Metroplex, including but not limited to AC installation, AC repair, heating repair, maintenance, duct cleaning, ductless mini-split installation, air filtration, and thermostat upgrades. All services are subject to availability and scheduling.

2. Estimates & Pricing

Free estimates are provided at our discretion and may be subject to change based on a full in-person inspection. Written quotes are valid for 30 days from the date issued. Any work performed beyond the scope of an approved quote will require additional written authorization.

3. SMS Text Messaging Terms

3.1 Consent

By providing your phone number through our website lead form, chat widget, Facebook lead ads, or other channels, and by checking the consent checkbox where provided, you agree to receive SMS text messages and phone calls from United National HVAC. These messages may include appointment confirmations, technician arrival notifications, service follow-ups, and quotes. Consent is not a condition of any purchase.

3.2 Opt-Out

You may opt out at any time by replying STOP or UNSUBSCRIBE to any message. You may reply HELP for assistance. After opting out, you acknowledge that you may still receive non-marketing transactional messages related to active or scheduled services.

3.3 Message Rates

Standard message and data rates from your mobile carrier may apply. United National HVAC is not responsible for any carrier charges incurred.

3.4 Message Frequency

Message frequency varies based on your service needs. We will not send more messages than reasonably necessary to fulfill your service request.

3.5 Compliance

United National HVAC complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws governing SMS communications. SMS messages are sent only during permitted hours (8:00 AM to 9:00 PM in the recipient's local time zone).

4. Lead Information & Data Use

When you submit a lead form or use our chat widget, the information you provide — including your name, phone number, email address, zip code, and service description — will be used to contact you, schedule service, and fulfill your request. For details on how we handle your data, please review our Privacy Policy.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and layout, is the property of United National HVAC and United National Werks and may not be reproduced, copied, or distributed without prior written consent.

6. Third-Party Links & Platforms

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites. If you submit your information through a third-party platform such as Facebook Lead Ads, your use of that platform is governed by their respective terms and policies in addition to these Terms.

7. Limitation of Liability

United National HVAC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.

8. Warranties & Disclaimers

All services are performed with reasonable care and skill. Where applicable, manufacturer warranties on equipment and parts are passed through to the customer. United National HVAC makes no guarantees regarding the performance or lifespan of third-party equipment. Our workmanship warranty is limited to the terms provided in your service agreement.

9. Indemnification

You agree to indemnify and hold harmless United National HVAC, its officers, employees, and agents from any claims, damages, or expenses arising from your misuse of our services, violation of these Terms, or infringement of any third-party rights.

10. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Dallas County, Texas, in accordance with the rules of the American Arbitration Association.

11. Force Majeure

United National HVAC shall not be held liable for delays or failures in performance caused by acts of God, severe weather, labor disputes, material shortages, or other circumstances beyond our reasonable control.

12. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms & Conditions, please contact us:

© 2026 United National HVAC — All Rights Reserved. A United National Werks Company.